Frequently Asked Questions

Metricon Analytics is a data analytics consulting firm that helps growing businesses transform raw data into actionable insights. We specialize in building interactive dashboards, strategic reports, and ongoing analytics support for e-commerce, healthcare, and professional services companies. Think of us as having an in-house analyst without the full-time salary.

We specialize in e-commerce and DTC brands, healthcare and medical practices, professional services firms, and B2B/manufacturing companies. Our methodology adapts to any industry where data-driven decisions matter, but these verticals are where we have the deepest expertise.

Three things: First, we focus on decisions not dashboards—every deliverable includes specific, prioritized recommendations with quantified dollar impact. Second, we move fast—most projects deliver initial findings within 1 week. Third, no long-term contracts—we earn your business every month. We're not trying to become a permanent line item; we're trying to solve your specific problem.

No. We don't believe in locking clients into long-term commitments. Project work is priced per deliverable. Monthly retainers are month-to-month with 30 days notice to cancel. We earn your business every month by delivering value, not by contractual obligation.

The free audit includes a 15-minute discovery call to understand your business and goals, a review of your current data sources and analytics setup, identification of 2-3 quick-win opportunities with estimated impact, and a snapshot report summarizing findings. There's no obligation to continue after the audit.

The easiest way to start is to request a free audit. Fill out the contact form or email luke@metriconanalytics.com with a brief description of your business and what you're hoping to learn from your data. We'll schedule a 15-minute call, review your situation, and provide a no-obligation snapshot report with initial recommendations.

We work with virtually any data source including Shopify, WooCommerce, BigCommerce, Google Analytics 4, Klaviyo, Mailchimp, HubSpot, Salesforce, QuickBooks, Xero, custom databases, CSV/Excel exports, and APIs. If you can export it or we can connect to it, we can analyze it.

Data security is a top priority. We sign NDAs upon request, use encrypted connections for all data transfers, never share client data with third parties, and delete raw data upon project completion unless ongoing access is needed. We can also work within your existing security protocols and access controls.